Train your employees to be a welcoming host. To be available and interruptible.
Train your managers on how to coach their associates.
Enforce that training must be based on human connection.
Provide your customers with an enjoyable experience inside your store.
Offer a customer loyalty program.
Think like a customer.
Partner up with neighboring businesses that serve a similar clientele. and create special customer packages.
Offer a rotating special: a limited or featured product, or a limited price on an item.
Have an engaging, consistent and frequent social media presence.
Keep the front of your store and windows clean and clutter free.